Privacy Policy

Last Updated: September 14, 2026

At Swift Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our home decor and lighting products, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name

• Billing address

• Shipping address

• Email address

• Phone number

• Order details

• Payment and transaction information

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

We collect information that is reasonably necessary to operate our online store and provide our services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders.

• Arrange delivery of your purchases.

• Process payments, returns, exchanges, and refunds.

• Send order confirmations and delivery updates.

• Respond to customer service requests.

• Provide information about your orders.

• Improve our website, products, and services.

• Prevent fraud and unauthorized activity.

• Maintain business and transaction records.

• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments may be processed through third-party payment providers.

Swift Shop does not normally store your complete payment card details. Payment information is processed by the applicable payment provider according to its own security and privacy practices.

4. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

• Shopify and ecommerce service providers.

• Payment processors.

• Shipping and delivery companies.

• Website hosting and technology providers.

• Analytics and marketing service providers, where applicable.

• Customer support providers.

• Professional advisers where necessary.

• Government authorities or law enforcement where legally required.

We do not sell your personal information to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website and improve your shopping experience.

Cookies may help us:

• Keep your shopping cart functioning.

• Remember preferences.

• Understand website traffic and usage.

• Improve website performance.

• Support advertising and marketing activities where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you subscribe to our marketing communications, we may use your email address to send information about products, promotions, offers, and updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the message or by contacting us.

You do not need to agree to marketing communications to purchase products from Swift Shop.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Fulfilling orders.

• Providing customer support.

• Processing returns and refunds.

• Resolving disputes.

• Maintaining business records.

• Complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion where legally permitted.

• Object to or restrict certain processing.

• Withdraw consent where processing is based on consent.

• Request information about how your personal information is used.

To make a privacy request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

Swift Shop is not responsible for the privacy practices, security, or content of websites that we do not control.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

12. International Data Transfers

Some of our service providers may process or store personal information in countries outside the country where you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how Swift Shop handles your personal information, please contact us:

Swift Shop
7 Lackford Drive
Manchester
M40 7UH
United Kingdom

Email: swiftshop012@gmail.com
Phone: +44 7512 440660

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.